Cancellation and Refund Policy

Effective 1 November 2026 · version 2026-11-01. AVZULO is a trading name of LAL GROUP LLC, a Florida limited liability company, 1000 Brickell Ave, Suite 715, Miami, FL 33131, USA. Contact: info@avzulo.com.

You can cancel at any time. Your service keeps working until the end of the month you have paid for, and no further payments are taken.

• How to cancel: in your workspace choose Manage or cancel subscription, which opens Stripe’s secure billing portal.
• When it ends: at the end of the current paid month. You can undo the cancellation before then.
• Refunds: monthly fees are not refunded for part months, except where the law requires it or where we end the service ourselves, in which case we refund the unused part of the month.
• Billing errors: email info@avzulo.com within 60 days and we will correct them.
• Failed payments: Stripe retries automatically; your service pauses while payment is outstanding and resumes when it succeeds.
• Your data: conversations and enquiries are deleted on the normal 90-day schedule. Your account stays open so you can resubscribe, and you can ask us to delete it at any time.